For many organizations, your web presence is your primary marketing channel. When your entire marketing, lead generation, and customer engagement platform is digital – you can’t afford for it to be insecure, unstable or unresponsive. Continuous Support and Optimization agreements provide reactive and proactive support and maintenance services to regularly improve your website or application performance and optimize the user experience.
All packages include clear response times and expectations for resolution of business-critical website issues.
We manage and maintain your backlog of enhancements to ensure regular process, delivery, and improvement.
Retainers provide capacity that is never exceeded without client approval and flexible options for extended support.
Agreements include access to a full cross-functional team including UX design, web development, and more.
Continuous Support and Optimization agreements provide a discount on our standard agency project rate.
Our "no surprises" approach includes regular status meetings, reporting, and honest communication.
While we may be remote, we believe our team works best when we can act as an extension of yours. We see every client relationship as a partnership and an opportunity to get to know your business better. This allows us to be better at what we do, which is enable your business to thrive online and drive bottom line results.
Hiring full-time employees to fill gaps in your team's skillset can be costly between on-boarding, employee benefits, equipment, and more. Our agreements provide access to a pool of trained Software Engineers and Web Developers, System Administrators, Business Analysts, and User Experience Designers to manage, maintain and optimize your web needs.