The C2 Group solidified a long-term partnership with the City of Gresham, seamlessly integrating our expertise as a direct extension of their municipal team. We provide continuous, comprehensive web management and strategic enhancement services, ensuring the City's digital properties remain state-of-the-art, highly functional, and citizen-centric. Our efforts have included:

• Continuous Support & Optimization (CSO): We deliver consistent and timely bug fixes, proactively create new page and block templates to expand content capabilities, and provide ongoing, specialized training on CMS 12     post-upgrade, empowering Gresham's content administrators.
• Custom Tool Development for Operational Efficiency: We engineer specialized features that directly enhance City operations and citizen services. Key examples include the development of an SDC (Standard Details & Construction) Calculator for precise estimation of construction work on city properties, an intuitive media gallery for photos and video assets, and an advanced events calendar with sophisticated scheduling options to keep the community informed.
• Enhancing Administrative Workflows: Our team develops custom administrative tools and generates bespoke content and asset reports. These innovations significantly streamline Gresham's internal processes, providing greater control and efficiency in managing their digital assets and content.
• Aggressive Accessibility Enhancement: We provide regular, detailed accessibility reports and execute targeted remediation efforts. This proactive commitment has been instrumental in dramatically improving Gresham's WCAG AA compliance from 60% to over 90%, ensuring equitable access to public information for all citizens.

This holistic and deeply integrated partnership allows Gresham's dedicated team members to confidently concentrate on their core mission of serving the community through impactful content, secure in the knowledge that their vital website is professionally managed, continuously optimized, and constantly evolving to meet future demands.

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The City of Gresham, Oregon, is a vibrant and growing community that relies on its official website as the central digital gateway for its citizens. This platform is essential for accessing vital information, utilizing city services, engaging with local government initiatives, and staying informed about critical community updates. As a proactive municipal government entity, Gresham is deeply committed to upholding transparency, fostering robust community interaction, and providing universally accessible public resources. Their website's role as a reliable, meticulously maintained, and user-friendly online hub is paramount to their mission of effectively communicating with and serving their valued community.

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