Adaptive Partnership for Seamless Digital Transitions

Grayscale Investments

Financial Services

The Value

The C2 Group has served as Grayscale's trusted digital partner, precisely aligning our services with their evolving strategic needs. Our collaboration initially provided critical Optimizely support, significantly enhancing their digital presence and resolving complex technical issues. When Grayscale embarked on a monumental replatform to Sanity, C2 transitioned into their guide, delivering specialized development for migration scripts and meticulous QA across both platforms. Crucially, our strategic consulting better prepared their internal team to confidently navigate this intricate migration, proactively preventing costly pitfalls and transforming a massive undertaking into a smoother, far less stressful process.

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The Challenge

Grayscale initially sought C2's expertise for comprehensive support for their Optimizely digital platform. This partnership was crucial for addressing a range of technical needs, from consistent bug fixes and the development of new page and block templates to critical technical audits that ensured their platform's stability and performance. However, approximately one year into this collaboration, Grayscale launched a pivotal strategic initiative: an ambitious, organization-wide replatform initiative, migrating their entire digital ecosystem from Optimizely to a new Sanity CMS.

This migration was far more than a technical upgrade; it represented a massive, complex undertaking with significant implications for their operational continuity, data integrity, and market presence. Grayscale's internal project management team, while highly skilled in their core business, lacked the specific, specialized knowledge and hands-on experience inherently required to effectively plan, scope, and precisely manage a site migration of this scale. This deficiency in specialized migration expertise created a substantial risk for their organization, opening the door to potential delays that could impact market responsiveness, costly missteps in data transfer or functionality, and considerable internal stress.

Grayscale needed a partner who could provide not just technical development, but also strategic, experienced guidance to help them navigate the myriad of unknowns, anticipate and avoid pitfalls, and ensure a meticulously structured, smooth transition that would safeguard their digital assets and maintain their leading position in a dynamic industry.

The Outcome

Throughout the years, The C2 Group has provided continuous, highly adaptive support to Grayscale throughout their multifaceted digital journey. Initially, engagement revolved around comprehensive Optimizely support, which included resolving persistent bug fixes, crafting new page and block templates, and conducting thorough technical audits. C2 also supplemented with targeted training for their internal resources, complemented by clear ticket road mapping, in order to ensure adoption.

Grayscale then strategically opted for the ambitious Optimizely to Sanity replatform, necessitating a shift in our services to meet their new vision. We provided specialized development for custom migration scripts, ensuring efficient and accurate content transfer. Our team performed meticulous QA across both the legacy Optimizely site and the new Sanity platform, guaranteeing data integrity and a flawless user experience. Critically, C2's project management consulting became an indispensable resource, guiding Grayscale's internal project managers through the inherent complexities of such a large-scale site migration. Our proactive guidance helped them anticipate and prevent costly errors, establish a robust and structured approach, and ultimately facilitated a successful, on-schedule transition.

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