Adoption & Business Enablement

Empowering and enabling client teams to succeed.

Enthusiastic adoption matters.

Technology on its own won't deliver the results your business is looking for. Building technically stable solutions paves the way for successful and enthusiastic adoption that enables and empowers business users to drive results.

Our dedicated team of adoption and business enablement specialists is with you every step of the way. We offer tailored end user and administrator training, customized documentation, and frequent support checkpoints to ensure teams have complete command of the solution.

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Services we offer:

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END USER & ADMINISTRATOR TRAINING

All of our solutions include tailored end user and administrator training sessions covering both out-of-the-box as well as any custom functionality. We support both remote and onsite training.

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CUSTOMIZED SOLUTION DOCUMENTATION

In addition to tailored training, we include robust documentation specific to your solution. This includes documentation for end users, administrators, and developers to ensure teams can sustain their solutions upon handoff.

PLATFORM & FEATURE CONFIGURATION

Whether it's establishing roles and permissions, configuring features, or addressing governance and workflow, we seek to bend technology to your people and business processes.

CONTENT ENTRY & POST-LAUNCH SUPPORT

Beyond training, we provide additional checkpoints for support as client teams begin to enter content and prepare for launch. All of our work includes 30 days of post-launch support to further support client teams as the solution goes live.

Further enable your web team and digital experiences:

Ensure web content is accessible with accessibility safeguards.

From banking to shopping and other essential services, the web has become a vital part of our day-to-day lives. Enter web accessibility, the practice of creating and delivering inclusive web content, functionality, and experiences.

Whether you have an immediate accessibility need or are building a program for scale, C2 can help remove barriers that damage the user experience and safeguard your web processes in order to create an inclusive digital experience for all.

GET ACCESSIBILITY HELP

Increase the success of your existing system, website, or product.

Where digital transformation focuses on modernizing and advancing internal business infrastructure, digital optimization builds upon already implemented solutions and processes to get the most out of your technology, tools, and teams.

Think of C2 as an extension of your internal web team. We can step in where needed or work with your team to improve and make your systems and digital products more successful.

LEARN MORE

Related Projects

CommScope
Increasing customer self-service and internal satisfaction with powerful search experience.
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Alamo Colleges District
Mobile bounce rates drop 65% following redesign.
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A.O. Smith Intranet
Setting the standard for the corporate intranet experience.
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Custom CRM Application
Driving CRM adoption and data accuracy.
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VIEW ALL CASE STUDIES
proven process

Our "no surprises" approach.

01
ALIGN

We build an understanding of client challenges, business goals, audience needs, and technical requirements to inform our strategy.

02
DEFINE

Based on our research, tailored project and resource plans are built to deliver on-time, on-budget solutions that meet business goals.

03
EXECUTE

We leverage web design and development best practices to deliver elegant, sustainable, and results-driven web experiences.

04
EMPOWER

Customized training, robust documentation, and hands-on support work to ensure enthusiastic adoption of the solution.

05
OPTIMIZE

Extended support packages help teams improve and enhance the solution around evolving business and user needs.

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Whether you have a question, want to partner on a project, are looking for a job (we're always on the lookout for great talent), or just want to say "hi"...

We're happy to hear from you.