Technology on its own won't deliver the results your business is looking for. Building technically stable solutions paves the way for successful and enthusiastic adoption that enables and empowers business users to drive results.
Our dedicated team of adoption and business enablement specialists is with you every step of the way. We offer tailored end user and administrator training, customized documentation, and frequent support checkpoints to ensure teams have complete command of the solution.
All of our solutions include tailored end user and administrator training sessions covering both out-of-the-box as well as custom functionality. We support both remote and onsite training.
In addition to tailored training, we include robust documentation that's specific to your solution. This includes documentation for end users, administrators, and developers to ensure teams can sustain their solutions upon handoff.
Whether it's establishing roles and permissions, configuring features, or addressing governance and workflow, we seek to bend technology to your people and business processes.
Beyond training, we provide additional checkpoints for support as client teams begin to enter content and prepare for launch. All of our work includes 30 days of post-launch support to further support client teams as the solution goes live.
We build an understanding of client challenges, business goals, audience needs, and technical requirements to inform our strategy.
Based on our research, tailored project and resource plans are built to deliver on-time, on-budget solutions that meet business goals.
We leverage web design and development best practices to deliver elegant, sustainable, and results-driven web experiences.
Customized training, robust documentation, and hands-on support work to ensure enthusiastic adoption of the solution.
Extended support packages help teams improve and enhance the solution around evolving business and user needs.