Project Management & Delivery

Excellence delivered: Bringing structure to success.

Flexibility and support you need, when you need it.

Top digital talent can be hard to find, slow to onboard, and expensive to a business' bottom line. Strategic partnerships are a great way to augment internal capacity and amplify your team's skillset while controlling costs and getting more work done, faster.

Our agency-as-a-service model provides monthly retainer support and access to skills that span the web development lifecycle in service to continuously improving digital performance and customer experience, including UX design, development, consulting and more.

How we work makes a difference

Your success is our success. Each project that C2 undertakes on behalf of our clients is unique and familiar all at the same time.

Navigating new (and even familiar) roads without navigation assistance coupled with real-time traffic updates often leads to wasted time and effort. So, we don’t leave it to chance. Our processes are mature and proven to reduce waste and deliver excellence in a timely manner.

1     Project Management & Delivery

Increased Productivity

We lighten your load with dedicated capacity to oversee your web backlog and ensure regular updates and improvements.

Empathy

Our goal is to understand not just “what” your business needs, but also understand the “why.” We want to put ourselves in your shoes, look at things from your perspective, and make recommendations that are appropriate for the intended outcomes.

Methods

The C2 Hybrid Delivery Model is a blend of project management frameworks and methodologies that we’ve identified as best practices for the work we do. Based on the project type, its needs, current status, and the specific team, we draw upon years of experience to ensure that we hold ourselves accountable, meet objectives, and deliver the agreed-upon results.

In-demand Expertise

You'll have access to your own internal agency of digital experts across UX design, web development, and more.

Planning

We understand the equation – you have a timeline and a budget, and we strive to deliver quality work. C2 will endeavor to provide a realistic plan for quality, timing, and budget to all intersect for your business’ unique needs.  

Predictable Budgeting

One flat, monthly commitment for support, maintenance, and optimization of your web properties.

Risk Management

Our Project Managers ask questions, listen, and watch for any elements that may threaten the success of a project. By identifying risks early and often, we increase the ability of our teams to adjust, pivot, escalate, and rise above. The goal is to provide a “No Surprises” experience from start to finish.  

Management Transparency

Meet regularly with a dedicated account manager to review progress, metrics, and discuss recommendations.

Transparency

We start with transparency and then add some more. Like those restaurants where you watch your sandwich being assembled, we want you to see our work. We provide update meetings, reports, and demonstrations regularly throughout the design and development processes, ensuring you’ll get a chance to test drive things yourself before we send it out into the world.

Clear Response Times

All packages include clear response times and expectations for resolution of any critical web issues.

Tracking

Tracking and planning are opposite sides of the same coin. Throughout the project, we compare our plan to what actually happened, allowing us to incrementally improve and iterate, even while a project’s work is in progress. We take pride in our ability to look at data and measurements, make sure we understand them, communicate them to you, and then turn our eyes again to what’s next.

Discounted Pricing

Receive a discount on our standard agency rate for any package with a 12-month commitment.

4   Our Work

Our work

Relevant work

As a business that uses its site as a primary marketing tool, Crisis Prevention Institute (CPI) identified a need for a user experience that more clearly presented its mission and had an intuitive user flow. To achieve this, they partnered with The C2 Group to engage in a redesign and replatforming project.

The C2 Group partnered with Davenport University for a web accessibility audit on its LMS system to evaluate how well it supports the needs of users with visual, hearing, motor, and cognitive impairments.

As one of the nation’s 25 largest school districts, PGCPS teamed up with The C2 Group to rollout a redesigned and personalized PGCPS.org website experience on the Optimizely (Episerver) platform for students, staff, families, and the community.

Responsive redesign and managed cloud hosting lead to a lift in mobile engagement and site performance for Alamo Colleges.

Chefs partnered with C2 to build a world-class experience that provides a more intuitive and engaging shopping experience to customers while enabling internal teams to develop an evolving brand and business model through digital channels.

ACCO Brands, an almost $2 billion dollar supplier of branded academic, consumer and business products, sought to increase revenue and streamline its online shopping experience through a unified content and commerce solution that could scale to support more than 20 market-leading brands.

CommScope partnered with The C2 Group to develop a search-driven user experience consolidating three brands into one unified experience on Optimizely (Episerver) Digital Experience Cloud (DXC).

The C2 Group partnered with The City of Gresham, Oregon to continue to evolve and enhance the web property with ongoing UX, .NET development, CMS, and DevOps support.

The C2 Group partnered with Moody Publishers for a redesign on the Optimizely (Episerver) Commerce platform to provide a cohesive, one-stop shopping experience across multiple devices.

5    By The Numbers

Case Study:
ACCO Brands

4.6

Average Rating out of 5 for Client Experience Satisfaction

5

Certified Scrum Masters

28,206

Project Hours Managed last year

6    Our Team

Meet The Team

“It’s not the destination, it’s the journey.” We disagree. For us, it’s both the destination and the journey. In the end, if all we did was have the right meetings at the right time, make pleasant designs, and create working code, we would be left unfulfilled (and our clients unhappy). Delivery of the final product and seeing the result is the destination that we are driving toward. The thrill of reaching that destination never lessens, regardless of how many times we arrive there.