A full-service agency with an in-house feel.

Continuous Support and Optimization (CSO) packages provide flexibility, expertise, and additional capacity for digital teams where they need it most. Learn about our packages and pricing by completing the form below:

How does Continuous Support and Optimization benefit my business?

Top digital talent can be hard to find, slow to onboard, and expensive to a business' bottom line. Strategic partnerships are a great way to augment internal capacity and amplify your team's skillset while controlling costs and getting more work done, faster. Our agency-as-a-service model provides retainer support and access to skills that span the web development lifecycle in service to continuously improving digital performance and customer experience.

All packages include:

Increased productivity

Dedicated capacity and management to oversee your web backlog and ensure regular updates and site improvements.

In-demand expertise

Access to your own internal agency of digital experts including UX and visual design, web development, and more.

Predictable budgeting

One flat, monthly commitment for support, maintenance, and optimization of your web properties.

Management transparency

Meet regularly with a dedicated account manager to review progress, metrics, and discuss recommendations.

Clear response times

All packages include clear response times and expectations for resolution of any critical web issues.

Discounted pricing

Receive a discount on our standard agency rate for any package with a 12-month commitment.

How does this service compare?

Outsource or offshore partners

We believe our team works best when we can act as an extension of yours. As an onshore partner, we believe we can deliver higher quality without navigating time zone differences and language barriers. We pride ourselves on a "no surprises" approach to client service, which means honest communications and no A Team/B Team games.

Hiring or staffing in-house

Hiring full-time employees to fill gaps on your team can be costly between onboarding, employee benefits, equipment, and more. Our agreements provide access to a pool of trained and certified web developers, business analysts, and user experience designers to manage, maintain, and optimize your website.

Packages, at a glance:

Standard

Intended for basic maintenance, minor enhancements, and web backlog management.

  • Bug and issue fixes
  • UX and visual design services
    i
    Get performance reports and remediation, plus essential security updates.
  • Functionality enhancements
  • Performance optimizations

Plus

Benefits of Standard with increased capacity, proactive monitoring, and regular reporting.

  • Basic monitoring
  • Broken URL scanning
  • Regular reporting
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    Optimizations to functionality make for a greater business user and site visitor experience.
  • ADA/WCAG accessibility services

Premium

Benefits of Plus with access to user and developer training, priority support, and larger enhancement requests.

  • CMS training and adoption
  • Best practice development coaching
  • Regular CMS upgrades
  • Prioritized development support
    i
    As your biggest advocates, we are here to help shape a better future for your brand online.

Enterprise

Hosting? Security? Tailor a package customized to your organization's unique needs and goals.

  • Contact us for custom packages
COMMON QUESTIONS

Let's put your mind at ease.

Still have questions about C2's Continuous Support and Optimization packages? Get in touch.
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We're here to help.

Whether you have a question, want to partner on a project, are looking for a job (we're always on the lookout for great talent), or just want to say "hi"...

We're happy to hear from you.